Account-Related

In order to place an order, it's necessary to have your own account with Images in Sign. To create one, navigate to the upper right corner of the screen and click on "Login". On this page, you can see the Sign Up section and fill in all the required fields with your complete details. Once completed, check your registered email address for a verification email from us.

Alternatively, you can also log in using your Google or Facebook account via the login page.

Navigate to "My Account" and select "My Profile". Then, simply replace the current contact information with your updated details, and remember to click "Update" to confirm the changes.

Navigate to "My Account" and select "Change Password". Enter your current password followed by your desired new password in the designated fields.

Within your My Account section, you'll find an option labeled "Deactivate Account". Simply provide the reason for deactivation, and your account will be deactivated. Please be aware that deactivating your account will result in the loss of all saved designs. If you decide to reactivate your account in the future, please reach out to our customer support team for assistance.

Order Process

Placing an order on our website is straightforward. Simply navigate to the product page of the item you wish to purchase. Upload your design, or where possible, ask us to update a template with your information

The price of your order will be calculated automatically once you've selected the product specifications. Complete the payment process to finalize your order—it's that simple.

Certainly, you can modify your order as long as you haven't approved your design proof yet. To initiate any changes, please contact our Customer Service team at 705-445-8338, or orders@imagesinsign.com, and submit an order change request. We kindly ask that you refrain from resubmitting your order to prevent any unnecessary charges.

After your order has been dispatched, you can track its progress by clicking on the "Track My Order" button located in the My Orders section of your account.

We provide instant online pricing for our products. The price of your order will be displayed on the Product Order page. Please keep in mind that this may vary based on the specifications you select for the product (such as paper type, size, color, quantity, etc.).

Additionally, if you require custom quotes, you can reach out to our support team for assistance at 705-445-8338, or orders @imagesinsign.com

Shipping & Delivery

The turnaround time depends on the specific product and is determined by the number of business days required for production. We will initiate processing your order once the following criteria are met:

The print-ready artwork has been uploaded
Full payment has been received
The customer has approved the proof

Currently we use a flat rate shipping. Currently, we only ship in the Simcoe area. If you are outside of our area, we can still have the items shipped. Please contact us for shipping outside of the Simcoe area

Our delivery services encompass the entire process from processing and printing to drying, packaging, and shipping your order to you. The speed of delivery varies depending on product availability and the shipping address.